Plugin V1

Create an escalation.

An escalation pages people, either according to an escalation path, or directly to specific users. You must provide either an escalation_path_id OR user_ids, but not both.

When escalating via an escalation path, the escalation will follow the configured path with its levels and timeouts, using your default alert priority.

When escalating directly to users, they will receive a high-urgency notification, based on their notification rules.

This endpoint is rate-limited to 60 requests per minute, since it is intended for interactive use cases (for example someone clicking a "escalate to team" button in your internal developer platform). To escalate based on automated alerts, we recommend sending events to an alert source instead.