Manage incident severities.
Each incident has a severity, picked from one of the severities configured in your organisations settings.
Severities help categorise incidents, and communicate urgency/impact. You can use severities when filtering incidents in the dashboard, and in workflows and announcement rules.
{- "severities": [
- {
- "created_at": "2021-08-17T13:28:57.801578Z",
- "description": "Issues with **low impact**.",
- "id": "01FCNDV6P870EA6S7TK1DSYDG0",
- "name": "Minor",
- "rank": 1,
- "updated_at": "2021-08-17T13:28:57.801578Z"
}
]
}
{- "description": "Issues with **low impact**.",
- "name": "Minor",
- "rank": 1
}
{- "severity": {
- "created_at": "2021-08-17T13:28:57.801578Z",
- "description": "Issues with **low impact**.",
- "id": "01FCNDV6P870EA6S7TK1DSYDG0",
- "name": "Minor",
- "rank": 1,
- "updated_at": "2021-08-17T13:28:57.801578Z"
}
}
{- "severity": {
- "created_at": "2021-08-17T13:28:57.801578Z",
- "description": "Issues with **low impact**.",
- "id": "01FCNDV6P870EA6S7TK1DSYDG0",
- "name": "Minor",
- "rank": 1,
- "updated_at": "2021-08-17T13:28:57.801578Z"
}
}
Update an existing severity
OK response.
{- "description": "Issues with **low impact**.",
- "name": "Minor",
- "rank": 1
}
{- "severity": {
- "created_at": "2021-08-17T13:28:57.801578Z",
- "description": "Issues with **low impact**.",
- "id": "01FCNDV6P870EA6S7TK1DSYDG0",
- "name": "Minor",
- "rank": 1,
- "updated_at": "2021-08-17T13:28:57.801578Z"
}
}