Manage incident statuses.
Each incident has a status, picked from one of the statuses configured in your organisations settings.
Statuses help communicate where an incident is in its lifecycle. You can use statuses when filtering incidents in the dashboard, and in workflows and announcement rules.
{- "incident_statuses": [
- {
- "category": "triage",
- "created_at": "2021-08-17T13:28:57.801578Z",
- "description": "Impact has been **fully mitigated**, and we're ready to learn from this incident.",
- "id": "01FCNDV6P870EA6S7TK1DSYD5H",
- "name": "Closed",
- "rank": 4,
- "updated_at": "2021-08-17T13:28:57.801578Z"
}
]
}
Create a new incident status
Created response.
{- "category": "live",
- "description": "Impact has been **fully mitigated**, and we're ready to learn from this incident.",
- "name": "Closed"
}
{- "incident_status": {
- "category": "triage",
- "created_at": "2021-08-17T13:28:57.801578Z",
- "description": "Impact has been **fully mitigated**, and we're ready to learn from this incident.",
- "id": "01FCNDV6P870EA6S7TK1DSYD5H",
- "name": "Closed",
- "rank": 4,
- "updated_at": "2021-08-17T13:28:57.801578Z"
}
}
{- "incident_status": {
- "category": "triage",
- "created_at": "2021-08-17T13:28:57.801578Z",
- "description": "Impact has been **fully mitigated**, and we're ready to learn from this incident.",
- "id": "01FCNDV6P870EA6S7TK1DSYD5H",
- "name": "Closed",
- "rank": 4,
- "updated_at": "2021-08-17T13:28:57.801578Z"
}
}
{- "description": "Impact has been **fully mitigated**, and we're ready to learn from this incident.",
- "name": "Closed"
}
{- "incident_status": {
- "category": "triage",
- "created_at": "2021-08-17T13:28:57.801578Z",
- "description": "Impact has been **fully mitigated**, and we're ready to learn from this incident.",
- "id": "01FCNDV6P870EA6S7TK1DSYD5H",
- "name": "Closed",
- "rank": 4,
- "updated_at": "2021-08-17T13:28:57.801578Z"
}
}