View incident types.
With incident types enabled, you can tailor your process to the situation you're responding to with different custom fields and roles for each incident type.
{- "incident_types": [
- {
- "create_in_triage": "always",
- "created_at": "2021-08-17T13:28:57.801578Z",
- "description": "Customer facing production outages",
- "id": "01FCNDV6P870EA6S7TK1DSYDG0",
- "is_default": false,
- "name": "Production Outage",
- "private_incidents_only": false,
- "updated_at": "2021-08-17T13:28:57.801578Z"
}
]
}
{- "incident_type": {
- "create_in_triage": "always",
- "created_at": "2021-08-17T13:28:57.801578Z",
- "description": "Customer facing production outages",
- "id": "01FCNDV6P870EA6S7TK1DSYDG0",
- "is_default": false,
- "name": "Production Outage",
- "private_incidents_only": false,
- "updated_at": "2021-08-17T13:28:57.801578Z"
}
}